The Care Coordinator (CC) will insure that patients and parents/families have access to comprehensive, community-based services. To accomplish that goal, the CC will:
- Conduct standardized screening for health-related social needs and offer resource and referral services specifically tailored to that patient/family.
- Provide linkage and navigation assistance.
- Follow-up with parents regarding team recommendations for medical treatment, parenting guidance, and community referrals.
- Help families identify and access other Village clinical services and/or other community resources. Screening will provide the basis for referrals, and navigation services will include advocacy and follow-up. Other Village services may include trauma and substance abuse treatment for children and adults.
- Help prepare individuals for other services, including direct introductions to other providers, assisting with expectations and concerns, and developing concrete follow up plans
The health-related social needs that can be addressed include, but are not limited to:
- family and social supports
- adult education
- employment and income
- health behaviors (e.g., tobacco use, alcohol and substance use, or physical activity).
Responsibilities include, but are not limited to:
- Provide comprehensive, intensive case management services to pediatric patients and their parents/families
- Develop and maintain collaborative relationships with other commmunity agencies and organizations in consultation with supervisor to provide comprehensive and effective treatment services for clients (i.e. schools, courts, hospitals, etc.).
- Provide services in the office, home or community to meet the unique needs of individuals and families served.
- Perform accurate and timely completion of required documentation and reports.
- Comply with all agency policies and procedures, HIPAA regulations, Joint Commission standards and funding sources requirements.
- Participates in individual/group/team supervision, clinical quality improvement and Quality Assurance activities; participates in Utilization Review.
BA in the human services field or BSW required; 3 years experience in a comparable position in a human services agency preferred.
- Excellent oral and written skills and ability to communicate comfortably with children, parents, and both primary care and behavioral health professionals
- Organized and able to work independently with minimal supervision.
- Flexible and able to multi-task.
- Must have current valid state issued Driver License
- Must have own vehicle and be willing to drive regularly to home visits and other appointments in the Greater Hartford area
- Proficient with word processing and spreadsheet applications. Possess solid general computer skills, including ability to work in a Windows XP environment. Familiarity with specific applications used by the Village a plus.
- Must be culturally competent to serve diverse client population; bi-lingual (English/Spanish) preferred
About The Village
The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission "to build a community of strong, healthy families who protect and nurture children" by providing a full range of behavioral health, early childhood and youth development, substance abuse treatment, and support services for children, families and adults in the Greater Hartford region.Our staff are energetic, enthusiastic, mission-driven and open to learning. If you’d like to grow your career in a diverse and supportive environment rich with learning opportunities, join us!
The Village offers a comprehensive flexible benefits package designed to aid in the health and well-being of our employees and their dependents, including:
- Medical and Prescription Coverage
- Health Savings Account (HSA), with employer contribution of up to $1,000 per year
- Dental and Vision Insurance
- Flexible Spending Account (FSA)
- Annual on-site flu clinics
- Employer paid Life and AD&D Insurance
- Employer paid Dependent Life Insurance
- Employer paid Long-Term Disability Insurance
- Employer Paid Business Travel Insurance
- 403(b) Plan with Employer Contribution and Match
Advancement in your Career
- Annual Professional License Reimbursement
- Clinical Supervision toward Licensure
- Continuing Education Units (CEU’s)
- Student Loan Forgiveness Program – National Health Service Corp (NHSC)
- Tuition Reimbursement
- Employee Assistance Program (EAP) Employer paid and confidential counseling services
- Paid Holidays
- Paid time off; including 15 days of vacation, 12 days of sick and bereavement leave