The Recovery Support Specialist (RSS) has lived experience
with recovery from mental health issues, Opioid Use Disorder (OUD)
or other substance use issues or has family members who have
experienced such issues. This lived experience allows the RSS to
serve as a role model and resource to assist others in their own
recovery. The RSS works with individuals, family/significant
others and the community to engage and assist people affected by
these mental health and/or substance use issues. The RSS will
connect people to a closely linked network of services and
supports with a focus on dignity, respect and personal growth. The
network will include inpatient and outpatient treatment programs,
including community-based treatment services for mental illness,
substance use disorders and OUD, including Medication Assisted
Treatment (MAT), as well as other supports in areas such as
housing and employment. Through knowledge of the recovery
community and other community support resources, each RSS will
help connect individuals to services that enhance their recovery
plans, while supporting their goals in developing a safe support
network. The RSS does not replace clinical services, but rather
enhances them. If recovery support services occur within a
clinical setting, the RSS acts as a member of the person’s
Establishes effective professional relationships with medical,
behavioral health and community organizations to encourage
referrals of persons identified with MH/SA disorders.
Responds to every referral within 2 business days, maximum, and
sooner if indicated by the person’s circumstances or requests by
Engages with each person from referral through transfer/discharge
from service, including initial outreach to individuals when they
Provides emotional support and connection to the program participants.
Provides education, advocacy, coaching and mentorship to
individuals choosing to work with the RSS.
Provides Individual and/or Group Coaching sessions to participants.
Speaks publicly about the program and how people can access and
benefit from it.
Participates as an integral part of the treatment team, including
participating in treatment sessions, as appropriate and under
oversight of the clinician(s) or other providers.
Coordinates referrals to services and role models self-advocacy
skills to each participant
Participates in multidisciplinary team meetings with community
and clinical teams throughout the region, as appropriate.
Participates in educational programming and individual services
to individuals and their families/significant others to provide
information about recovery, mental health treatment, OUD/SUD, and
Develops and maintains collaborative relationships with other
community agencies, organizations and referral sources in
consultation with supervisor to provide comprehensive and
effective treatment referrals for clients (i.e. schools, courts,
Performs Community Outreach activities, including Advocacy,
outreach across diverse communities, community awareness events,
OUD/SUD prevention initiatives and local community awareness and education.
Collects program-specific data for the CCBHC program, as
assigned. Enters the data into the electronic health record or
other data management system, as directed.
Meets all standards for timeliness and accuracy in performing
data and reporting functions, including communication with
Complies with all agency policies and procedures, HIPAA
regulations, Joint Commission standards and funding sources requirements.
All other duties and responsibilities as assigned by management.
Must have completed the peer certification program at Connecticut
Community for Addiction Recovery (CCAR) or Advocacy Unlimited
(AU). Documentation of successful completion required.
Must have or be able to attain Recovery Coach or RSS credentials.
Must be a self-identified person in recovery or a family member
of someone with MH/SA issues, now or in the past.
Must demonstrate a wide knowledge of community-based recovery and
treatment services in the Greater Hartford region and statewide.
Must be able to communicate comfortably with individuals, family
members and significant others, and community resources and
medical professionals about recovery-oriented topics, including
the RSS’s personal recovery.
Must be organized and able to work independently with minimal supervision.
Should be flexible and able to multi-task.
Must be able to use relevant computer software, including word
processing and electronic health records. Ability to learn and
work with specific applications used by The Village and its
referral sources is necessary.
Must be culturally competent to serve diverse client population;
bi-lingual (English/Spanish) strongly preferred.
About The Village
The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission "to build a community of strong, healthy families who protect and nurture children" by providing a full range of behavioral health, early childhood and youth development, substance abuse treatment, and support services for children, families and adults in the Greater Hartford region.Our staff are energetic, enthusiastic, mission-driven and open to learning. If you’d like to grow your career in a diverse and supportive environment rich with learning opportunities, join us!
The Village offers a comprehensive flexible benefits package designed to aid in the health and well-being of our employees and their dependents, including:
- Medical and Prescription Coverage
- Health Savings Account (HSA), with employer contribution of up to $1,000 per year
- Dental and Vision Insurance
- Flexible Spending Account (FSA)
- Annual on-site flu clinics
- Employer paid Life and AD&D Insurance
- Employer paid Dependent Life Insurance
- Employer paid Long-Term Disability Insurance
- Employer Paid Business Travel Insurance
- 403(b) Plan with Employer Contribution and Match
Advancement in your Career
- Annual Professional License Reimbursement
- Clinical Supervision toward Licensure
- Continuing Education Units (CEU’s)
- Student Loan Forgiveness Program – National Health Service Corp (NHSC)
- Tuition Reimbursement
- Employee Assistance Program (EAP) Employer paid and confidential counseling services
- Paid Holidays
- Paid time off; including 15 days of vacation, 12 days of sick and bereavement leave